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Financial Aid & Support for Fire affected Communities

Financial Relief

Your bank understands the impact of the fires could affect you financially. Each bank have created a unique disaster relief package to help support you in a time of need. Links below will discuss the package and who is eligible for the relief.

  1. NAB
  2. Commonwealth Bank
  3. St. George
  4. Bendigo Bank
  5. NSW Government Support

Housing Relief

When disasters strike, many people are in need of urgent temporary accommodation. The links below will assist you in finding short term accommodation whilst you get back on your feet. 

  1. Airbnb
  2. Evolve Housing

Evacuation Centres

Evacuation Centres have been listed for all towns that have been affected by the fires. The link below will help you find the closest Evacuation Centre to you.

Mental Health Assistance

Natural disasters like bushfires, floods, cyclones, drought and other traumatic ‘natural’ events are extremely challenging for the people directly affected. The stress caused following a natural disaster can lead to ‘burnout’ and physical, mental and emotional exhaustion.

  1. Mental Health Line – 1800 011 511
  2. Life Line – 13 11 14

Insurance Claim Assistance 

If you are insured, your insurance will be the most important single aspect of recovering from a fire loss. After a fire loss, one of your first obligations is to immediately notify your insurance company or insurance broker. The below links will assist you with any Insurance questions you may have. 

  1. Assistance in making an insurance claim
  2. Legal Aid

Animal Welfare

Where possible please take your animals with you. The link below provides a list of animal safe places that have been assessed by Agriculture and Animal Services for safety and suitability for people who have no other arrangements in place and need to relocate their animals, including larger animals such as horses, cattle and sheep. The care of animals in one of these facilities remain in your responsibility.

Service NSW 

Service NSW can assist with:

  1. How to replace birth certificate / licenses etc
  2. Assistance for Tolls
  3. Office of Emergency Management
  4. Disaster Welfare Assistance Points
  5. Revenue NSW, motor vehicle stamp duty and fines
  6. Birth, Marriage or change of Name certificates

What to do after the fire? 

When the fire is out, there are a few things you will need to know. The link below provides a checklist to follow:


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